Handling technical support tickets
Respond to service down alerts and notifications promptly
Handling customer queries
Maintaining & providing constant support to clients as per the given SLAs
Handling L1& Phone Support
Handle tickets/live chats
Required Candidate profile
Candidates with RedHat, MCSA Certification/Training or IT background to
apply.
Positive Communication Skills.
Ability to deal with client and their queries.
Logical Thinker.
Excellent interpersonal skills
📌 Technical Support Associate Jaipur
🏢 Web Spiders
📍 Jaipur
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