To manage set of Retail Asset products including life cyle of loan and customer service

Graduate / Post Graduate

Min: 7 years

Max: 10 years
Responsible for a RA product end to end Operations
Manage Disbursmeent / PDD / File receipt Management, life cycle of loan

Escalation and resolve issues
Review the process for compliance Control

Complaints and Audit exceptions - RCA, resolution and permanent fix
Regular TM and TAT measurements
Suggestion on recent options to support to collection on bank receivables
Diagnose and resolve issues related to systems / process faced by the team
Drive initiatives and work on projects that improve efficiency through process automation
Cross-functional collaboration to identify automation prospects for efficiency improvement

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📌 Manager Ra Unsecured Operations Ernakulam Kochi
🏢 CSB Bank
📍 Kochi