Roles and Responsibility
Manage and supervise a team of professionals to achieve operational excellence.
Develop and implement process improvements to increase efficiency and productivity.
Analyze performance metrics and provide feedback to team members for growth.
Collaborate with other departments to ensure seamless operations and customer satisfaction.
Identify and mitigate risks to ensure compliance with company policies.
Train and develop current team members to enhance their skills and knowledge.

Job Requirements
Proven experience in BPO operations and management, preferably in an international setting.
Solid leadership and communication skills, with the ability to motivate and inspire teams.
Excellent analytical and problem-solving skills, with attention to detail and accuracy.
Ability to work in a fast-paced environment and adapt to changing priorities.
Robust understanding of operational processes and procedures, with the ability to improve them.
Experience with performance management tools and software, focusing on continuous improvement.

📌 Team Leader Operations International Mansarovar (Mapang Yongcuo)
🏢 TP
📍 Mapang Yongcuo