Job Purpose Manage operational activities across branches and ensure adherence to policies, TAT, audit, and compliance standards.

Key operational responsibilities

Monitor daily branch operational activities.

Review documentation and operational controls.

Ensure timely processing of disbursement, renewal, and closure requests.

Track operational MIS and productivity reports.

Coordinate with audit, risk, and compliance teams.

Support resolution of customer escalations.

Monitor branchlevel discrepancies and exceptions.

Conduct process training for branch teams.

Skills Required

Robust operational and analytical skills.

Knowledge of gold loan lifecycle management.

Team coordination and process management.

MIS reporting and audit handling capability.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Team Member Customer Service Thane
🏢 Aditya Birla Insulators
📍 Thane