Role & Responsibilities:
Application Development & Customization: Design, develop, and maintain ServiceNow applications and workflows using Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes.
Module Implementation (ITSM & SPM): Drive end-to-end implementation and configuration of core modules including IT Service Management (Incident, Problem, Change) and Strategic Portfolio Management (Project, Portfolio, Demand Management).
Automation & Workflows: Create and optimize process automations, catalog items, and complex approval chains using Flow Designer and ServiceNow Workflow Engine.
Integrations: Build and maintain seamless REST/SOAP API integrations between ServiceNow and third-party enterprise tools via Integration Hub or custom web services.
SDLC Ownership: Participate actively across all lifecycle phasesfrom technical requirement gathering and design to testing, UAT, deployment, and post-go-live support.
Platform Health & Best Practices: Enforce ServiceNow coding standards, ensure update set hygiene,



and design solutions that maintain upgradeability without unnecessary customization.

Preferred Candidate Profile
Experience: 5 to 8 years of hands-on technical experience in ServiceNow development and platform implementation.
Core Expertise: Demonstrated strength in configuring, customizing, and expanding ITSM and SPM modules.
Technical Stack:
Proficient in JavaScript, HTML/CSS, GlideScripting, GlideRecord APIs, and JSON.
Solid hands-on experience with Service Portal, REST/SOAP Web Services, and Flow Designer.
Certifications:
Mandatory: ServiceNow Certified System Administrator (CSA).
Preferred: Certified Implementation Specialist (CIS e.g., CIS-ITSM or CIS-SPM).
Domain Knowledge (Desirable): Exposure to additional modules such as ITOM, HRSD, CSM, or SecOps is a solid advantage.
Soft Skills: Solid analytical thinking, explicit client-facing communication skills, and the ability to translate functional requirements into scalable technical solutions.

📌 Servicenow Developer Faridabad
🏢 Bean HR Consulting
📍 Faridabad