Role & responsibilities
Welcome and assist students, parents, faculty members, visitors, and guests in a courteous and skilled manner.
Manage the university reception area and ensure it remains organized, presentable, and operational throughout the day.
Answer, screen, and direct incoming telephone calls and emails to the appropriate departments.
Provide accurate information regarding university services, departments, events, admissions, and campus facilities.
Maintain visitor records, issue visitor passes, and ensure adherence to campus security protocols.
Receive, sort, and distribute incoming mail, courier deliveries, and official correspondence.
Coordinate meeting room bookings and assist with scheduling appointments for university officials when required.
Support admissions and administrative teams by directing prospective students and parents to relevant departments.
Maintain records of inquiries, complaints, and visitor interactions, ensuring timely follow-up.




Assist in organizing university events, seminars, orientation programs, and official meetings as required.
Coordinate with housekeeping, maintenance, and security teams to ensure the reception area functions efficiently.
Handle basic administrative tasks including filing, photocopying, scanning, document management, and data entry.
Ensure confidentiality of institutional information and comply with university policies and procedures.
Escalate issues or emergencies to the appropriate authorities promptly.

Preferred candidate profile
Excellent verbal and written communication skills.
Qualified appearance and positive attitude.
Solid interpersonal and customer service skills.
Ability to multitask and prioritize work effectively.
Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).

📌 Front Desk Officer Jaipur
🏢 client of Quadrangle
📍 Jaipur