Responsibilities
Provide L2/L3 production support for Informatica PowerCenter pipelines.
Monitor ETL jobs, identify failures, and ensure timely resolution.
Perform root cause analysis (RCA) and implement preventive measures.
Work closely with business stakeholders and upstream/downstream teams.
Handle incident, problem, and change requests via ServiceNow.
Write and optimize SQL queries for data validation and troubleshooting.
Perform Unix-level debugging and script execution.
Ensure adherence to SLAs and support documentation.
Technical and Qualified Requirements:
Primary Skills:
Informatica PowerCenter
SQL
UNIX
Production Support exposure