Role & responsibilities

Key Responsibilities
Front Desk Management
Welcome visitors, guests, and customers courteously and professionally.
Maintain a positive first impression of the organisation.
Manage the reception area to ensure it remains organised and presentable.
Visitor & Guest Coordination
Attend to guest inquiries and provide accurate information.
Coordinate visitor entry, appointments, and meeting schedules.
Inform concerned departments or personnel about visitor arrivals.
Telephone & Communication Handling
Answer, screen, and forward incoming calls professionally.
Take and relay messages accurately and promptly.
Handle email and other communication channels as assigned.
Administrative Support
Maintain visitor records and reception registers.
Assist in filing, documentation, data entry, and record maintenance.
Support HR and administrative functions as required.
Customer Service
Address customer queries and concerns politely.
Guide customers regarding products, services, outlet locations, and company information.




Escalate issues to the appropriate department when necessary.
Coordination & Scheduling
Assist in scheduling meetings and appointments.
Coordinate with various departments for smooth communication and operations.
Support management in routine administrative activities.
Office Management Support
Monitor and maintain office supplies for reception and common areas.
Ensure cleanliness and proper upkeep of the reception area.
Coordinate with housekeeping and maintenance teams when required

Preferred candidate profile
Graduate in any discipline.
1 to 3 years of experience as a Receptionist, Front Desk Executive, Customer Service Executive, or Administrative Assistant.
Pleasant personality with excellent communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, Outlook).
Ability to multitask and handle visitors professionally.
Robust organisational and coordination skills.

📌 Receptionist Lucknow
🏢 Chhappan Bhog
📍 Lucknow