Job Summary

We are looking for a skilled and customer-focused Front Office Manager to lead the front office operations at our Jubilee Hills branch. The ideal candidate will ensure a seamless experience for pet parents, supervise the reception team, and maintain effective day-to-day operations.

Key Responsibilities
Manage the daily operations of the front office and reception.
Lead and supervise the reception team.
Ensure smooth appointment scheduling and patient registration.
Deliver an exceptional customer experience and handle client escalations.
Coordinate with doctors, technicians, grooming, boarding, and pharmacy teams.
Monitor billing, payments, and daily cash collections.
Maintain accurate patient records and front office reports.
Ensure cleanliness, professionalism, and service standards at the hospital.
Train and mentor front office staff to maintain high service quality.

Qualifications




Bachelor's Degree in any discipline.
3+ years of experience in front office, customer service, hospital administration, hospitality.
Previous experience managing a team is preferred.

Skills Required
Excellent communication and interpersonal skills
Strong leadership and team management
Customer service orientation
Problem-solving and conflict resolution
Organizational and multitasking abilities
MS Office and basic computer proficiency

Why Join Seven Oaks?
Work with one of Hyderabad's leading multi-speciality pet hospitals.
Qualified growth and learning opportunities.
Positive and collaborative work environment.
Competitive salary and career advancement opportunities.

📌 Front Office Manager Hyderabad
🏢 Seven Oaks Pet Hospital.
📍 Hyderabad