Job Title: Project Manager ETL Support

Location: Hyderabad
Experience: 8–15 Years
Employment Type: Full time

Job Description

We are looking for an experienced Project Manager – ETL Support to lead and manage ETL production support operations, ensuring high availability, stability, and performance of enterprise data integration platforms.

The ideal candidate should have solid experience in managing ETL support teams, incident management, stakeholder communication, SLA adherence, and production support environments.

Key Responsibilities
Lead ETL Production Support and Application Support teams.
Manage incidents, problem management, and service requests.
Ensure SLA adherence and timely resolution of production issues.
Monitor ETL jobs, data pipelines, and batch processing activities.
Drive root cause analysis and preventive actions for recurring incidents.
Coordinate with development, infrastructure, and business teams.
Manage team utilization, project delivery, and support governance.




Prepare status reports and conduct stakeholder reviews.
Handle escalation management and service delivery metrics.
Drive process improvements, automation, and operational excellence.

Mandatory Skills
Project Management / Delivery Management
ETL Support Operations
Informatica / SSIS / Talend / DataStage
SQL & Database Management
Incident & Problem Management
Production Support
SLA & Service Delivery Management
Team Management
Linux/Unix Setting
Monitoring Tools (Splunk, Dynatrace, ELK, Nagios)
Scheduling Tools (Control-M, Autosys, UC4)

Preferred Skills
Data Warehouse Concepts
Cloud Platforms (AWS, Azure, GCP)
Python / Shell Scripting
ITIL Processes
Big Data Technologies (Hadoop, Spark, Kafka)

Education

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.

📌 Project Manager Hyderabad (India)
🏢 HCLTech
📍 India