Roles and Responsibility
Manage and oversee daily operations to ensure efficiency and productivity.
Develop and implement process improvements to boost performance and customer satisfaction.
Lead and motivate a team of professionals to achieve operational excellence.
Analyze data and metrics to identify trends and areas for improvement.
Collaborate with cross-functional teams to align with business objectives.
Ensure compliance with company policies and procedures.

Job Requirements
Proven experience in operations management, preferably in a BPO or similar industry.
Solid leadership and management skills with the ability to motivate and inspire teams.
Excellent communication and interpersonal skills to build strong relationships with stakeholders.
Ability to analyze data and make informed decisions to drive business growth.
Solid problem-solving and critical thinking skills to resolve complex issues.
Experience working in a rapid-paced environment with multiple priorities and deadlines.

📌 Team Leader Operations International Malad
🏢 TP
📍 Malad