We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will:
Support the organisations data and reporting needs by working with the teams and platforms that store and analyse information.
Help deliver outcomes using cloud-based services, ensuring solutions are reliable, cost-effective, and fit for purpose.
Create and maintain data extracts, reports, and supporting scripts so that stakeholders can access accurate and timely information.
Look after the day-to-day health of key data platforms, planning improvements and upgrades with minimal disruption to users.
Work as part of an Agile team, contributing to planning, delivery, and ongoing improvements.
Communicate progress, risks, and recommendations clearly to a range of stakeholders, including clients and senior leaders.
Coordinate with technology, risk, and security teams to address compliance and audit items, ensuring issues are resolved on time.
Support service stability by helping investigate and resolve incidents, and by improving monitoring and operational processes over time.

To be successful in this role, you should meet the following requirements:




Experience supporting business-critical data platforms in a cloud environment, including routine maintenance and planned updates.
Strong problem-solving skills, with experience investigating service slowdowns and recommending practical improvements.
Experience with continuity planning (backups, recovery testing, and ensuring services can be restored within agreed timeframes).
Familiarity with positive operational practices: using dashboards, alerts, and logs to spot issues early and prevent repeat incidents.
A positive understanding of security expectations and how to apply them in day-to-day work (managing access, protecting sensitive data, and following approved controls).
A continuous-improvement mindset, using automation where possible to reduce manual effort and improve consistency.
Experience working through audit or compliance actions with multiple teams and following through to closure.
Solid collaboration skills in production support: working with specialist teams during incidents, supporting root-cause analysis, and coordinating changes to improve stability and scalability.

📌 Production Support Lead Hyderabad
🏢 hackajob
📍 Hyderabad