Role & responsibilities
Excellent communication skillsboth verbal and written.
Solid problem-solving and conflict-resolution skills.
Ability to multitask, prioritize, and manage time effectively.
Respond promptly to customer inquiries via phone, email, or chat.
Provide accurate, valid, and complete information using the right tools and systems.
Follow up to ensure resolution and maintain communication with customers.
Escalate complex issues to appropriate departments or supervisor, as necessary.
Meet personal/team performance targets and service quality standards.
Must be willing to work in rotational shifts
Rotational week offs days off may vary and are not fixed to weekends. (5days working)

Preferred candidate profile
Candidate must be from South India (Anywhere in South India will go) (Other than South India will not go)
Must have work exposure of International market
Must be fluent in English (Excellent communication skill required)
Currently working or maximum 3 months gap in career is considerable
Ready to work on Night Shifts

📌 Customer Support Executive Chennai (India)
🏢 CIEL HR
📍 India