Required Skills:
Strong trainer with excellent communication, coaching, and persuasion skills in a tele-sales environment
Skilled in objection handling, closing techniques, and improving sales performance
Experienced in high-ticket or membership-based sales with a customer-centric approach
Energetic and target-driven qualified with solid analytical and motivational abilities

Qualifications:
Graduate in any discipline
25 years of experience in tele calling, preferably in call centre training / BPO / hospitality / vacation ownership / timeshare industry
Must know Tamil and Malayalam.

Key Responsibilities:
Conduct onboarding and ongoing training for tele callers.
Train team members on sales pitch, objection handling, and closing techniques
Develop and refine sales scripts,



call flows, and pitch strategies specific to vacation ownership products
Monitor live and recorded calls to ensure quality, compliance, and conversion effectiveness
Train the team on explaining membership advantages, packages, pricing, and offers clearly to customers
Identify performance gaps and conduct refresher and advanced sales training sessions
Collaborate with sales and marketing teams to align training with campaigns and promotions
Track training effectiveness through KPIs such as conversion rate, call quality, and revenue contribution.

📌 Learning And Development Malayalam Chennai
🏢 Club Mahindra
📍 Chennai