Role & responsibilities

Follow up with existing customers regarding quotations and pending orders.

Handle customer enquiries and provide product information.

Maintain regular communication with customers through phone, email, and WhatsApp.

Coordinate with the sales team to ensure timely submission of quotations and order processing.

Update customer interactions and follow-up status in the CRM/system.

Build and maintain good relationships with customers.

Preferred candidate profile

Experience in telecalling/customer calling.

Experience in handling system-based/computer-based work.

Basic knowledge of MS Office, email communication, and data entry.

Candidates with knowledge of Hindi

Advantages

Skill Development:



Structured training and certification programs to

enhance technical expertise.

Career Growth: Continuous learning and advancement opportunities in a supportive work workplace.

Client Interaction: Work with leading industrial clients across multiple sectors, expanding your qualified network.

Positive Work Culture: Friendly, team-oriented environment that values initiative, integrity, and innovation.

PF & ESI

Employee Recognition Program

Attendance Bonus

Performance based yearly once Increment

📌 Customer Support Executive Chennai (India)
🏢 R&D Instrument Services
📍 India