Job description

We are seeking a motivated, detail-oriented, and results-driven Accounts Receivable Collections Specialist to join our Accounts and Finance team.The selected candidate will be responsible for following up with U.S.-based clients to recover outstanding payments, primarily through a high volume of outbound calls. The ideal candidate should possess excellent communication and negotiation skills, robust attention to detail, and a proactive approach to resolving payment-related concerns while maintaining positive client relationships.

Roles and Responsibilities
Make approximately 75-100 follow-up calls per day to U.S.-based clients regarding outstanding payments.
Follow up on overdue accounts and work toward timely collection of outstanding balances.
Maintain accurate and updated records of all collection activities, payment commitments, and customer interactions.
Respond to customer inquiries and resolve payment-related concerns with patience, professionalism, and empathy.
Build and maintain positive relationships with clients while ensuring collection targets are achieved.
Coordinate with internal teams to resolve billing disputes, account discrepancies, and payment issues.




Handle sensitive financial and customer information with complete confidentiality.
Prepare and maintain collection reports using Microsoft Excel and Google Sheets.
Analyse account information and identify appropriate solutions for delayed or disputed payments.
Collaborate effectively with team members to meet departmental and organisational goals.

Required Skills and Qualifications
Prior experience in accounts receivable, collections, or an international voice process is preferred.
Graduate or equivalent qualification; additional education in finance or accounting will be an advantage.
Solid verbal and written communication skills.
Excellent interpersonal, negotiation, and customer-handling abilities.
Advanced knowledge of Microsoft Excel and Google Sheets.
Strong analytical and problem-solving skills.
Excellent attention to detail and record-keeping abilities.
Ability to manage a high volume of follow-up calls and work in a target-driven setting.
Ability to handle confidential and sensitive information responsibly.
Willingness to work the night shift.

Perks and Benefits
Health Insurance & Accidental Insurance
5 Days Working
Meal
Local Pick-Up Drop
Fitness Centre

📌 Immediate Hiring Ar Collections Us Voice Process Finance Department Delhi
🏢 Benzeen
📍 Delhi