Key Responsibilities
Receive and manage customer service requests through phone, email
Schedule and coordinate service visits with field engineers/technicians.
Track service tickets and ensure timely completion of assigned jobs.
Maintain accurate service records, job reports, and customer information.
Coordinate with internal departments to ensure availability of spare parts and resources.
Prepare service reports, invoices, and documentation as required.
📌 Service Coordinator Chennai (India)
🏢 Sagtaur Systems
📍 India
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