Role & responsibilities
Coordinating with customers, field executives, closure executives, finance team etc. to successfully close the lead.
Confirming details and documents of tokened leads and vetting the last call during token
Calling the seller to confirm the procurement schedule and sharing the list of documents to get them ready before the field executive visit the seller
Managing schedule of the visit with customer and field executive.
Coordinating with field executive and finance team for payment release and loan closure
In case of any price change or additional hold amount, informing seller and lead owner
In case of challan, clearing the dues of challan on vahan website
Making sure of the delivery of the vehicle to workshop team and taking sign off
Uploading all the documents in CRM dashboard




Handing over the original documents to post sales team and taking sign off
Follow up with the seller on the documents for which amount is held
Receiving the held documents from seller and releasing the held amount
Recovering the token amount in case of token cancellations

Preferred candidate profile

• Graduate degree

• Valuable verbal communication skills English, Hindi, and regional language (will be an added advantage)

• Candidates who are positive with customer engagement

• Candidates who know how to use dashboards and conversant with MS Excel or Google Sheets

• Candidates who have done coordination across stakeholders are preferable.

📌 Operations Executive Kodumbakkam, Chennai
🏢 Spinny
📍 Chennai