Role & responsibilities (Off Role)
Drive ACH activation for customers as per defined targets.
Ensure desired audit ratings and timely ATR submission in the audit portal.
Maintain DWM discipline through daily reporting and adherence to operational standards.
Handle exceptions related to KFS upload and CSS creation within defined TAT.
Achieve fee-based business targets (MI, HI, AFC) and investment business targets (FD, MF).
Preferred candidate profile
Qualified Qualification
Knowledge
Skills & Attitude
Graduate with 1 to 2 years of experience in Retail Finance/NBFC/BFSI
Branch operations
Audit & compliance
Customer relationship management
Product knowledge
Communication & interpersonal skills
Customer centricity
Result orientation
Attention to detail
📌 Customer Relationship Manager New Delhi (India)
🏢 Mahindra Finance
📍 India
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