Essential Job Functions: Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience. Collaborate with team members to identify process optimization prospects. Execute process enhancements and track performance metrics. Communicate with stakeholders and report on project status. Assist in resource allocation and planning. Develop and maintain relationships with key stakeholders. Act as a problem-solving resource for team members. Stay informed about industry trends in customer experience and process optimization.

Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry,



with a minimum of 3 years in a similar role Proven experience in business process services and project management Experience in managing business process improvement projects Proficiencies in process analysis and improvement A continuous learner who stays abreast with industry knowledge and technology

Other Qualifications: Advanced degree in a relevant field a plus Relevant certifications (e.g., CAPM, Business Analysis Skilled) a plus

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager Business Process Solutions /00 Noida
🏢 DXC Technology
📍 Noida