Develop and implement customer experience strategies to improve luxury shopping experiences.
Oversee customer service operations to ensure high-quality service delivery.
Collaborate with cross-functional teams to identify areas for improvement and implement changes.
Analyze customer feedback and market trends to inform business decisions.
Train and coach team members to enhance their skills and knowledge.
Monitor and report on key performance indicators to measure the effectiveness of customer experience initiatives.
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📌 Customer Experience Manager New Delhi
🏢 Oxaler Home Appliances
📍 New Delhi
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