We are looking for a highly skilled and experienced Customer Support Manager with excellent Spanish language skills to join our team. The ideal candidate will have a strong background in customer support and management, with the ability to lead a team of customer support representatives.

Roles and Responsibility
Manage and supervise a team of customer support representatives to ensure high-quality service delivery.
Develop and implement effective customer support strategies to improve customer satisfaction.
Collaborate with cross-functional teams to resolve complex customer issues and enhance overall customer experience.
Analyze customer feedback and provide insights to improve processes and procedures.
Ensure compliance with company policies and procedures.
Train and coach team members to enhance their skills and knowledge.





Job Requirements
Proven experience in customer support and management.
Excellent communication and interpersonal skills.
Solid problem-solving and analytical skills.
Ability to work in a fast-paced setting and adapt to changing priorities.
Robust leadership and team management skills.
Experience with CRM software and other customer support tools.
Fluency in Spanish is required.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Manager Spanish Fluent New Delhi
🏢 Wingify Software
📍 New Delhi