Job Description Barista

Position

Barista

Department

Food & Beverage Operations

Location

As per business requirement

Job Summary

We are seeking a passionate, customer-oriented, and enthusiastic Barista to join our team. The ideal candidate will prepare and serve high-quality coffee and beverages while delivering exceptional customer service. The Barista will be responsible for maintaining beverage quality, ensuring cleanliness, and creating a welcoming experience for every guest.

Key Responsibilities
Prepare and serve coffee, espresso-based beverages, teas, and other specialty drinks according to company standards.
Welcome customers warmly, take orders accurately, and provide product recommendations.
Ensure consistency in beverage preparation and presentation.
Operate coffee machines, grinders, and other beverage equipment safely and efficiently.
Maintain cleanliness and hygiene of the coffee station, equipment, and dining area.
Monitor stock levels of coffee beans, milk, syrups, and other supplies, and report replenishment requirements.
Follow food safety, hygiene, and sanitation standards at all times.




Handle customer queries and resolve complaints professionally.
Process customer payments accurately using the POS system.
Support opening and closing duties, including equipment cleaning and daily setup.
Work collaboratively with team members to ensure smooth outlet operations.
Maintain knowledge of the menu, seasonal beverages, and promotional offers.

Required Qualifications
Minimum 10+2 or equivalent qualification.
Diploma or Degree in Hotel Management or Hospitality is preferred.
Certification in Barista Skills or Coffee Preparation is an added advantage.

Required Skills
Solid customer service and communication skills.
Basic knowledge of coffee preparation techniques and beverage recipes.
Ability to operate espresso machines and coffee grinders.
Attention to detail and commitment to quality.
Ability to work efficiently in a rapid-paced workplace.
Positive attitude, teamwork, and willingness to learn.
Flexibility to work rotational shifts, weekends, and public holidays.

📌 Barista Mumbai
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