Job Summary

We are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply.

Key Responsibilities
Handle customer queries via live chat in a professional and timely manner.
Provide accurate information and effective solutions to customer concerns.
Resolve customer issues while maintaining high service quality standards.
Escalate complex cases to the appropriate team when required.
Maintain accurate records of customer interactions.
Meet individual and team productivity, quality, and customer satisfaction targets.
Follow company policies, processes, and compliance guidelines.





Eligibility Criteria
Education:
Graduates Freshers are eligible
Undergraduates with a minimum of 6 months of experience in International Customer Support/BPO/Chat Process
Excellent written English communication skills.
Basic computer knowledge and good typing speed.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving and customer service skills.
Willingness to work in rotational shifts, including weekends and holidays.

Salary & Perks
Attractive salary based on qualifications and experience.
Growth opportunities prospects.
Pick & drop facility (as per company policy).
Friendly and inclusive work setting.

📌 Opportunity For Chat Process Graduate Freshers Are Also Welcome Noida (India)
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