Role & responsibilities

Job Title: VC/AV Support Engineer
Location: Pune, Mumbai
Experience: 2- 6 Years

Must have skills: VC-AV Video Conferencing, Audio video, zoom, Microsoft Teams installation etc.

Job Summary

We are seeking a skilled VC/AV Support Engineer to manage, support, and troubleshoot Video Conferencing (VC) and Audio-Visual (AV) infrastructure across meeting rooms, conference halls, and collaboration spaces. The candidate will be responsible for installation, configuration, maintenance, and end-user support for platforms such as Microsoft Teams, Zoom, Webex, and AV systems.

Key Responsibilities
Install, configure, and support Microsoft Teams Rooms, Zoom Rooms, Webex, and other video conferencing platforms.
Set up and maintain audio-video equipment, including cameras, microphones, speakers, displays, projectors, and control systems.
Provide technical support during meetings, webinars, town halls, and virtual events.
Troubleshoot and resolve issues related to video conferencing, audio quality, network connectivity, and AV hardware.
Perform regular health checks, preventive maintenance, and firmware/software upgrades of AV devices.




Configure and support conference room technologies and collaboration tools.
Coordinate with IT, networking, and facilities teams to ensure seamless operations.
Maintain documentation of AV inventory, system configurations, and support procedures.
Monitor meeting room performance and proactively address issues.
Train end users on the usage of Teams, Zoom, and AV equipment.

Required Skills
Robust knowledge of Microsoft Teams, Zoom, Webex, Google Meet, and related collaboration tools.
Experience with Audio-Visual (AV) systems, including microphones, speakers, cameras, DSPs, and display solutions.
Hands-on experience with Microsoft Teams Room (MTR) and Zoom Room deployments.
Understanding of networking concepts such as TCP/IP, VLANs, Wi-Fi, and bandwidth management.
Knowledge of AV control systems such as Crestron, Extron, Poly, Logitech, Cisco, Yealink, etc.
Experience in troubleshooting hardware, software, and connectivity issues.
Excellent communication and customer-facing skills.

📌 Ms Engineer Hyderabad
🏢 VBeyond
📍 Hyderabad