Roles and Responsibilities :
Provide exceptional customer support through email, or chat to resolve customer queries and concerns/Preferred banking domain.
Handle complex issues related to orders, returns, exchanges, and product information in a timely and skilled manner.
Escalate critical issues to senior team members or supervisors when necessary.
Job Requirements :
0.6 months and above years of experience in customer-facing roles such as call center operations or e-commerce customer support.
Robust communication skills with the ability to articulate technical information clearly over phone/email/chat platforms.
Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.
📌 Customer Service Associate/malad West/ Mumbai Chat Process/immediate (India)
🏢 TP
📍 India
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