Roles and Responsibilities :
Handle international customer calls, emails, and chats to resolve their queries and concerns in a timely and qualified manner.
Provide accurate information on products/services offered by the company to customers.
Identify prospects to upsell/cross-sell relevant products/services based on customer needs.
Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
Fluent English language skills (spoken & written).
Fresh graduate with no prior work experience required.
Excellent communication skills for effective interaction with international clients.
Ability to work in an international BPO workplace handling voice processes.
📌 Customer Support Representative Noida
🏢 Info Edge
📍 Noida
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