Candidate should be a Graduate with 5 to 8 years of customer service experience in a Freight Forwarding business.
He / She will be responsible for overseeing customer service, ensuring timely and competitive rate quotations, shipment tracking, and effective coordination with all stakeholders.
Candidate must have handle Ocean Import and Air Import products.
The role requires maintaining high levels of customer satisfaction, resolving escalations, and driving process improvements.
Desired profile of the candidate:
Candidate should be Graduate with 6 to 8 years of experience in Freight Forwarding company. Candidate should be energetic with valuable communication skills and a team player.