Diagnosing and resolving technical issues
User support with laptops, desktops, printers, and other devices
Ensuring security and upgrades are applied to IT Assets and kept up to date
Should have experience in End User Support & Robust knowledge in troubleshooting
Taking ownership of technical issues, and working with our development group to resolve more
Support users in testing current applications
Support in obtaining digital certificates for users and Servers
Ensure backups are taken regularly
Support BCP/DR activity
Windows security
Patch management
Positive Knowledge of Antivirus
Support users with mobile devices
Manage inventory of IT equipment s
Place an order for IT devices after necessary approvals
Should be able to communicate in English with internal Team, Client and Vendors
Single point of contact for all IT Day to day tasks
Willing to work extra hours

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Euc Engineer Pune
🏢 Hexaware Technologies
📍 Pune