We are looking for a proactive and result-oriented Customer Relationship Manager (CRM) to handle client relationships, for our agricultural farm land real estate projects. The role requires post sales coordination with customers, sales team, and site staff while ensuring accurate tracking and compliance.

Key Responsibilities:

. Customer Relationship Management:
Act as a single point of contact for customers from booking to registration
Handle customer queries, complaints, and provide timely resolutions
Maintain solid relationships to ensure customer satisfaction and referrals
Coordinate with clients for documentation, agreements, and registration process
Provide regular updates to customers regarding project/site progress

. MIS & Reporting:
Prepare daily, weekly, and monthly MIS reports
Generate reports on sales, customer queries, complaints,




Provide data support for management decision-making
Maintain proper digital and physical records

. Coordination:
Coordinate between Sales, Legal, Accounts, and Site Teams
Support management in smooth execution of land transactions
Assist in resolving customer issues related to land allotment or possession

Key Skills Required:
Robust communication and skills
Basic Knowledge of real estate/agriculture Farm land transactions
Proficiency in MS Excel and CRM
Ability to handle customers and pressure situations
Positive documentation and organizational skills

Qualifications:
Graduate

Location

CBD Belapur ( Navi Mumbai )

📌 Customer Relationship Manager Crm Agriculture Farm Land Projects Navi Mumbai (India)
🏢 Infinity Offshore Solutions
📍 India