Role & responsibilities
Provide day-to-day IT support for desktops, laptops, printers, and peripherals.
Install, configure, and troubleshoot hardware, software, Windows OS, Microsoft Office, Outlook, and network issues.
Maintain LAN, Wi-Fi, internet connectivity, and IT infrastructure.
Support ERP applications, email systems, and user account management.
Manage IT assets, software licenses, antivirus, and data backups.
Coordinate with external IT vendors for hardware, networking, CCTV, and biometric systems.
Ensure timely resolution of user complaints and maintain IT documentation.
Provide IT support to corporate office and project/site offices as required.

Preferred candidate profile
Diploma/Degree in Computer Science, Information Technology, or related field.
25 years of experience in desktop support and IT infrastructure.
Valuable knowledge of Windows OS, Microsoft Office, networking, hardware troubleshooting, and basic cybersecurity.
Solid problem-solving, communication, and customer service skills.

📌 It Support Engineer Mumbai
🏢 Damji Shamji Shah Group
📍 Mumbai