Eligibility Criteria
Graduate in any discipline (Freshers are welcome to apply)
Robust verbal communication skills in English
Valuable listening and interpersonal skills
Basic computer knowledge
Customer-focused attitude and willingness to learn

Job Responsibilities
Handle incoming customer calls professionally.
Understand customer concerns and provide accurate resolutions.
Maintain a courteous and professional attitude during interactions.
Escalate complex issues to the appropriate department when required.
Record customer interactions accurately in the system.
Meet quality, productivity, and customer satisfaction targets.
Follow company policies and process guidelines.

Salary & Benefits
16,000 in-hand salary for regular candidates.
18,000 salary for linguistic candidates (candidates proficient in additional languages as per business requirements).
Opportunity to gain experience with a reputed organization.
Qualified training and career growth opportunities.
Supportive work environment.

Work Schedule
Working Days: 6 days a week
Weekly Off: Rotational
Shift Timings: Between 9:00 AM -8:00 PM
Candidates will work any 9-hour shift within the above time window.

-

📌 Inbound Customer Care Executive Mumbai
🏢 Credicus Business Services
📍 Mumbai