URGENT HIRING TEAM LEADER (SevaSarthi)

Position: Team Leader (TL) SevaSarthi

Department: Operations / Customer Service

Job Locations :ALL Gujarat

Graduate in Any Discipline

Experience:

2 - 5 Years in Team Handling, Customer Service, or Banking Operations

Key Responsibilities:

Lead and manage a team of SevaSarthi Executives.

Monitor team performance, attendance, and productivity.

Conduct coaching, training, and performance reviews.

Resolve customer escalations effectively.

Ensure compliance with banking guidelines and SOPs.

Coordinate with branch officials for smooth operations.

Submit daily, weekly, and monthly reports.

Deliver excellent customer service and team discipline.

Required Skills:

Solid leadership and people management skills.

Excellent communication and interpersonal skills.

Problem-solving and decision-making ability.

Basic knowledge of MS Excel and reporting.

Ability to work under pressure.

Preferred Experience:

Banking / BFSI / BPO / Customer Service background.

Experience managing a team of 515 members.

Contact: +91 76002 75005 HR Rohan Chavda

📌 Seva Sarthi Tl Bharuch (India)
🏢 CIEL HR
📍 India