Job Details:
Position: Customer Support Executive
No. of positions: 4
Qualification: Any Graduate/ Post-Graduate (Preferably throughout English-Medium)
Experience: 1 to 5 years
Location: Navrangpura, Ahmedabad
Work Time: US Business hours (9 working hours between 5:30 PM to 5:30 AM IST as per assigned shift)
Work Day / Hours: 5 days week - 45 hours a week
Role type: Permanent/Full time

About Role:

We are hiring a Customer Support Executive to manage customer queries and complaints through Voice Calls and Emails using different portals. Good verbal and written communication skills are requisite!

Must Have:
Excellent English communication skills - Both verbal and written
Willingness to work in US shift
Willingness for long-term association with Peopletree

Responsibilities:
Maintaining a positive, empathetic and skilled attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through Voice Calls/Email.




Communicating and coordinating with colleagues as necessary.
Acknowledging and resolving customer complaints.
Knowing the workflow inside and out so that you can answer questions.
Processing orders, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Ensure customer satisfaction and provide skilled customer support.

Personality Attributes:
Self-motivated worker, that can complete tasks under minimal supervision
Team Player
Should have positive logical skills and attention to detail.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive Ahmedabad
🏢 People Tree Knowledge Services
📍 Ahmedabad