Handle customer inquiries and resolve issues related to secured business loans.
Provide excellent customer service and ensure high levels of customer satisfaction.
Work closely with the sales team to achieve business targets and promote micro loan products.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell other financial products to customers.
Collaborate with internal teams to improve processes and procedures.

Job Requirements
Minimum 1 year of experience in customer service or a related field.
Strong knowledge of micro loan products and secured business loans.
Excellent communication and interpersonal skills.
Ability to work in a quick-paced setting and meet deadlines.
Robust problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Company name: Tata Capital Ltd.

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📌 Customer Service Executive Vijayawada (India)
🏢 Tata Capital
📍 India