Project Role : Operations EngineernnProject Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.nnMust have skills : Microsoft Windows Server AdministrationnnGood to have skills : NAnnMinimum 3 Year(s) Of Experience Is RequirednnEducational Qualification : 15 years full time educationnnSummary:nnAct as the ongoing interface between the client and the system or application. Responsible for system administration of Microsoft Windows Server and Linux (RHEL) environments alongside Ansible-based infrastructure automation across a hybrid on-premises and cloud estate.nnRoles u0026 Responsibilities:nnAdminister Microsoft Windows Server (2012, 2016, 2019, 2022, 2025) including File ServicesnnAdminister Linux servers (RHEL 6/7/8/9/10) including installation, configuration, package management (YUM/DNF/APT), and OS hardeningnnDevelop and maintain Ansible playbooks, roles, and inventories for automated provisioning, configuration management, and patching across Windows and LinuxnnManage Windows patch cycles using WSUS and Linux patching via Red Hat Satellite or native package managers, coordinated through AnsiblennConfigure and manage user accounts, SSH key managementnnMonitor system health, performance metrics (CPU, memory, disk, network) and respond to alerts across Windows and Linux environmentsnnManage storage configuration, LVM, NFS/CIFS mounts, and file system management across multi-OS environmentsnnMaintain Ansible Automation Platform (AAP): manage job templates, credentials, projects, and scheduled automation runsnnSupport application teams with server builds,



configuration changes u0026 OS-level troubleshootingnnDevelop and maintain Ansible roles that enforce consistent configuration baselines across both Windows and Linux fleetsnnMaintain system runbooks, Ansible repository documentation, patching schedules, and configuration management recordsnnEnterprise Tools u0026 Platforms:nnWindows Server: WSUS, Windows Admin Center, PowerShell, Windows Event ViewernnLinux: RHEL, YUM / DNF / APT, systemd, SELinux / AppArmor, LVM, OpenSSH, cronnnAnsible: Ansible Core, Ansible Automation Platform (AAP) Roles, Playbooks, InventorynnPatch Management: WSUS, Azure Update Manager, Red Hat Satellite, Ansible patch playbooksnnMonitoring: SplunknnAutomation: Ansible, Bash / Shell, PowerShell, Python, Git (version control for playbooks)nnITSM: ServiceNownnBackup: Networker, AWS BackupnnSLA / KPI Ownership:nnEnsure adherence to SLA/KPI commitments across Windows Server, Linux, and Ansible automation platformsnnTrack MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all infrastructure incidentsnnMonitor system uptime, patch compliance rates, Ansible job success rates, and performance baselinesnnPublish service performance reports and contribute to monthly service review decksnnClient Facing Responsibilities:nnParticipate in war room calls during major platform incidents across Windows and Linux environmentsnnHandle escalation matrix and maintain clear communication with application, development, and business stakeholdersnnProvide timely status updates during incidents, patching windows,



and server build eventsnnParticipate in governance, service review, CAB, and capacity planning meetingsnnCoordinate with Red Hat Support and Microsoft Premier Support for critical OS-level issue resolutionnnProfessional u0026 Technical Skills:nnStrong communication and stakeholder management skills in a client-facing environmentnnAbility to handle critical multi-OS infrastructure incidents and coordinate escalations under pressurennFlexible to work in a hybrid on-call or 24/7 rotation model as requirednnStrong analytical mindset with experience troubleshooting across Windows and Linux environments simultaneouslynnWillingness to continuously develop Ansible automation skills and drive infrastructure-as-code adoptionnnMicrosoft Windows Server (2012/2016/2019/2022/2025), Linux (RHEL 6/7/8/9/10), Ansible (Automation u0026 Configuration Management), Hybrid Infrastructure Operations, Bash / Shell Scripting, PowerShellnn3 to 5 years of total experience in system administration across Windows Server and Linux in a hybrid workplacennHandson experience writing Ansible playbooks for both Windows (WinRM) and Linux (SSH) node managementnnWorking knowledge of Windows Server administration including Group Policy, DNS, DHCP, and patch managementnnPractical Linux administration experience including SELinux, LVM, networking, and systemd service managementnnFamiliarity with Ansible Automation Platform (AAP) or AWX for centralized automation job managementnnExposure to cloud platforms (AWS or Azure) for managing hybrid Windows and Linux workloads is a plusnnRed Hat Certified System Administrator (RHCSA) preferred Red Hat Certified Engineer (RHCE) or Ansible Automation Specialist a strong plusnnAdditional Information:nnBachelor's degree in Computer Science .

📌 Operations Engineer (Gurugram)
🏢 Accenture in India
📍 Gurugram