08 Aug
|
Mtandt Group
|
Chennai
08 Aug
Mtandt Group
Chennai
Role Overview
We are seeking a highly organized, detail-oriented, and proactive Corporate Travel Desk Agent to manage end-to-end travel arrangements for internal teams across domestic and international locations. The role demands excellent English communication skills (both spoken and written) and hands-on experience in corporate travel management.
The ideal candidate will possess strong expertise in handling corporate travel accounts, negotiating long-term rate contracts with airlines, hotels, and other travel service providers, and ensuring cost-effective, compliant, and seamless travel experiences for employees and leadership teams.
Key Responsibilities Travel Planning & Coordination
- Manage complete travel arrangements for employees, including air tickets, accommodation, local transportation, and travel insurance.
- Handle domestic and international travel bookings while ensuring adherence to company travel policies and budgets.
- Coordinate group travel for conferences, trade shows, exhibitions, and company events.
- Provide real-time support for last-minute changes, cancellations, re-bookings, and travel emergencies.
Visa & Documentation Management
- Coordinate visa applications, invitation letters, travel letters, and supporting documentation for international travel.
- Ensure compliance with country-specific travel regulations and documentation requirements.
- Maintain accurate records of travel documents and visa validity.
Vendor & Corporate Account Management
- Build, manage, and maintain strong corporate relationships with airlines, hotels, travel agencies, and car rental providers.
- Negotiate and finalize long-term rate contracts and preferred partner agreements to optimize costs and service quality.
- Evaluate vendor performance and recommend improvements or alternate vendors as required.
Policy Compliance & Reporting
- Ensure all travel requests follow internal approval workflows and company travel policies.
- Maintain up-to-date traveler profiles, booking records, and travel history logs.
- Prepare and share monthly and quarterly reports on travel expenses, cost savings, vendor performance, and compliance metrics.
Stakeholder Support
- Support executive-level travel requirements with confidentiality, precision, and flexibility.
- Act as a single point of contact for employees regarding travel-related queries and assistance.
- Deliver a high standard of service with a proactive and solution-oriented mindset.
Qualifications & Experience
- Bachelor's degree in Travel, Hospitality, Business Administration, or a related field.
- 3–5 years of hands-on experience in corporate or internal travel coordination.
- Proven experience in negotiating corporate rate agreements with airlines, hotels, and travel partners.
- Solid working knowledge of visa processes and international travel documentation.
- Excellent English communication skills (spoken and written).
- Strong organizational skills with high attention to detail and the ability to multitask effectively.
- Proficiency in Microsoft Office (Excel, Outlook) and corporate booking portals/tools.
Preferred Skills & Competencies
- Experience managing executive and senior leadership travel.
- Familiarity with GDS platforms and ERP-based travel request systems.
- Ability to work independently in a fast-paced environment.
- Strong customer-service orientation with a proactive, problem-solving approach.
- Ability to handle multiple travel requests simultaneously while meeting tight deadlines.
Why Join Us
- Opportunity to manage end-to-end corporate travel operations.
- Exposure to international travel coordination and vendor negotiations.
- Work in a dynamic, professional environment with cross-functional teams.
- Play a key role in optimizing travel costs and improving employee travel experience.
📌 Corporate Travel Desk Executive (Chennai)
🏢 Mtandt Group
📍 Chennai