Description

Hello,

Greetings of the day..

Currently we are hiring for Packet core engineer, Below are the details.

Role: Packet core Engineer

Location: Noida, Chennai

Roles & Responsibilities

- Monitor Packet Core network elements and services through OSS/NMS tools.
- Perform real-time surveillance of LTE EPC and 5G Core alarms.
- Execute initial fault isolation, impact assessment, and troubleshooting.
- Acknowledge, analyze, and escalate critical alarms as per operational procedures.
- Open and manage trouble tickets with internal teams and vendors.
- Perform health checks and routine operational activities.
- Follow incident, change, and problem management processes.
- Prepare shift handover reports and operational summaries.
- Coordinate with L2, Engineering, Transmission, IP, RAN, and Vendor teams during incidents.
- Ensure SLA compliance and timely ticket resolution.
- Support planned maintenance activities during maintenance windows.
- Maintain operational documentation and SOPs.

Technical Skills Required

LTE EPC Knowledge

- MME (Mobility Management Entity)
- SGW (Serving Gateway)
- PGW (Packet Gateway)
- HSS (Home Subscriber Server)
- PCRF / PCF
- DNS

5G Core Knowledge

- AMF
- SMF
- UPF
- UDM
- AUSF
- NRF
- NSSF
- PCF

Protocol Knowledge

- GTP-C / GTP-U
- Diameter
- SIP (Basic)
- SCTP
- TCP/IP
- DNS
- SS7 (basic understanding)





IP Networking

- Routing and Switching fundamentals
- VLANs
- OSPF/BGP basics
- Packet tracing and analysis
- Wireshark

Tools

- OSS/NMS monitoring tools
- Ticketing systems (ServiceNow, Remedy, etc.)
- Linux/Unix basics
- MS Office reporting tools

Qualifications

- Bachelor's Degree in Electronics, Telecommunications, Computer Science, or related field.
- Certifications such as Nokia, Ericsson, Huawei, CCNA, or 5G certifications are preferred.

Experience

For L1 Engineer

- 0-3 years of Telecom NOC/Packet Core Operations experience.

For Senior L1 Engineer

- 3-5 years of LTE EPC / 5G Core Operations experience.

Required Competencies

- Robust analytical and troubleshooting skills.
- Excellent communication and stakeholder management.
- Ability to work in 24x7 rotational shifts.
- Understanding of ITIL processes.
- Customer-focused mindset.
- Ability to work under pressure during major incidents.

KPIs

- Alarm response time.
- Incident acknowledgement within SLA.
- Ticket handling efficiency.
- Escalation compliance.
- Network availability support.
- Shift handover quality.
- Reduction in repeat incidents.

Preferred Vendor Exposure

- Ericsson/ Openet Packet Core (MME, SGW, PGW, HSS, PCRF, 5GC)
- Ericsson EPC/5GC

📌 Packet Core Engineer Noida,Chennai
🏢 VertexPlus
📍 Chennai