Associate Program Manager – Customer Experience & New Product Development Department: Program Management Office (PMO) Reports To: Program Manager – Customer Experience & New Product Development KAIN is one of India's fastest-growing contract manufacturers in the beauty and personal care industry, partnering with leading brands across skincare, haircare, bodycare, and colour cosmetics. To deliver this experience, we are building a best-in-class Program Management Office (PMO) that owns every customer project from concept to commercial launch. As an Associate Program Manager, you will be the operational backbone of customer projects. You will work closely with Sales, R&D;, Packaging Development, Procurement, Regulatory, Quality, Planning, Manufacturing, and Supply Chain to transform customer briefs into successful commercial products. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and loves bringing structure to complex projects. Customer Experience: Serve as the primary day-to-day coordinator for assigned customer accounts. Provide regular updates on project status, timelines, and risks. Ensure timely collection of approvals, feedback, and decisions. Escalate issues before they impact project timelines. Drive projects through every stage of development, including: Internal project kick-off Packaging development Sample planning and dispatch Regulatory documentation Commercialization planning Packaging Development Regulatory Affairs Quality Assurance & Quality Control Planning Project Planning & Governance: Create and maintain detailed project timelines.



Maintain project trackers and dashboards. Conduct regular project review meetings. Support implementation of digital project management tools. Contribute to the development of PMO best practices. Customer Experience Project Delivery Projects delivered on schedule NPD Performance Project data integrity B.Tech/B.E. (Chemical, Biotechnology, Industrial Engineering)Chemistry, Cosmetic Science)MBA (Operations, Marketing, Supply Chain)Equivalent qualifications with relevant experience Experience: ~1–4 years of experience in Cosmetics, FMCG, Pharmaceuticals, Healthcare, Manufacturing, or Consumer Products. ~ Fresh graduates with strong internships and exceptional project management skills may also be considered. Project coordination Microsoft Excel ERP systems com, Asana, or similar project management tools Data analysis and reporting Documentation management Independently manage a portfolio of customer projects. Consistently deliver projects on time with minimal escalations. Improve project visibility through structured reporting and dashboards. At KAIN, you'll work at the intersection of innovation, manufacturing, and customer success. As part of our Program Management Office, you'll gain end-to-end exposure to product development, collaborate with cross-functional experts, and play a pivotal role in bringing recent beauty and personal care products to market. If you're passionate about execution, problem-solving, and delivering exceptional customer experiences, this is an opportunity to make a tangible impact while growing your career in one of India's fastest-growing beauty manufacturing companies.

📌 Associate Program Manager (Koukan Division)
🏢 KAIN Cosmeceuticals Private
📍 Koukan Division