Job Description Responsibilities

/n /n Manage and monitor Motor claims operations at the state level, including claim frequency and severity, TAT, settlement ratio, claim size, loss ratio, and end-to-end payment and reserve approvals.
/n Maintain strong relationships with channel partners, dealers, repairers, and ensure availability of skilled regional manpower while addressing claim issues with corrective actions.
/n Conduct regular state-level and high-aging claim reviews, initiate IFCU investigations for admissibility and fraud, and manage approvals for high-value and repudiation cases.
/n Drive claims data analysis for effective claim management and loss minimization, ensuring effective team performance and timely settlements through stakeholder coordination.
/n Ensure overall claims process excellence through continuous improvement,



legal and regulatory compliance, fair customer treatment, effective open-file reviews, and regular risk reporting to the Insurance department.
/n /n Qualifications
/n Diploma or Degree Automobile engineering / Diploma or Degree Mechanical
/n engineering with experience from automobile workshop / motor insurance claim handling.
/n Required Skills

/n Hands-on experience in automotive accident repairs and insurance claims management, /n strong knowledge of company policies, advanced Excel and Power Point skills, robust data analysis

/n and modeling capability, a logical problem-solving approach, and excellent written and verbal

/n communication skills.

📌 State Claim Manager (Surat)
🏢 Magma General Insurance
📍 Surat