Who are you?

- You have excellent leadership and interpersonal skills
- You have a positive attitude, good organizational and time management skills
- You have the ability to manage and motivate staff within a team environment
- You have the ability to prioritize work and workloads across a team
- You are fluent in French language English is a plus (written and spoken)
- You have excellent verbal and written communication skills
- You have valuable knowledge and use of the main MS Office applications (word, excel) and e-mail

It is considered as a plus:

- If you are familiar with automotive industry

What are you going to do?

- You will preside the hall and assist the operators
- You will manage operational briefings and updates on the specific campaign
- You will provide initial training and updating on products, services and applications




- You will be suggesting changes to be applied to the operational processes and for the development of the necessary supports
- You will be motivating the team entrusted in achieving excellent performance by encouraging team working
- You will monitor and verify the knowledge acquired by individual operators
- You will monitor the operational performance of the assigned team (quality and productivity)
- You will be reporting and monitoring compliance with contractual SLAs and service KPIs

What do we offer?

- A stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
- Ability to develop communication skills in foreign languages
- A path of growth aimed at enhancing your professionalism

📌 Team Leaders (Bilingual speakers) (Karen)
🏢 Assist Digital
📍 Karen