Job Summary

The candidate will be responsible for sales backend management, customer follow-ups, appointment coordination and inter-department coordination.

This is not a direct sales-target role. The person will work closely with the Sales Team and ensure that customer requirements, quotations, follow-ups, technical queries, orders and other sales activities are properly tracked and completed on time.

The ideal candidate should be someone who can keep things organized, follow up continuously and make sure nothing falls through the cracks.

Key ResponsibilitiesSales Coordination

- Coordinate daily with Sales Executives regarding their active customers and opportunities.
- Maintain and update sales follow-up trackers.
- Track pending activities and ensure timely follow-ups.
- Coordinate customer appointments, meetings and site visits.
- Remind sales executives about pending customer activities and commitments.
- Prepare daily/weekly sales activity reports.

Customer Follow-up

- Follow up with customers regarding requirements, quotations, technical clarifications and order status.
- Track quotation status and customer feedback.
- Maintain next follow-up dates for all active opportunities.
- Coordinate with sales executives before important customer communication.
- Escalate delayed or critical customer matters to the concerned salesperson/manager.

Internal Coordination

Coordinate closely with:

Sales Team – Customer follow-ups, appointments, opportunities and pending actions.

Technical Team – BOQ, technical queries, compliance, site visits, demos and technical proposals.

Accounts Team – Payment status,



invoices, outstanding follow-ups and commercial documentation.

Marketing Team – Presentations, brochures, campaigns, events and customer communication.

Purchase/Operations Team – Product availability, order processing and delivery coordination.

Quotation & Order Coordination

- Coordinate with Sales and Technical Teams for quotations and proposals.
- Track quotation revisions and pending quotations.
- Ensure required technical/commercial information is available.
- Coordinate order processing after receipt of PO.
- Track delivery and installation status.
- Keep the salesperson updated until order completion.

MIS & Documentation

Maintain accurate records of:

- Leads and opportunities
- Customer follow-ups
- Quotations
- Pending requirements
- Appointments
- Site visits
- Orders
- Payment follow-ups
- Next action dates
- Salesperson-wise pending activities

Prepare regular Daily / Weekly Sales Coordination Reports for management.

Candidate Profile

We are looking for someone who is:

- Highly organized and disciplined
- Excellent in follow-up
- Positive at communication and coordination
- Proactive and responsible
- Comfortable managing multiple activities simultaneously
- Good with MS Excel / Google Sheets
- Good in email and documentation
- Able to coordinate confidently with different departments
- Willing to take ownership of pending activities

Pay: ₹10,005.97 - ₹15,521.07 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Life insurance

Language:

- English , Hindi & Marathi (Required)

Work Location: In person

📌 Sales Backend & Coordination Executive (Pashan)
🏢 TEN DELTA ICT
📍 Pashan