We are seeking an experienced SAP SuccessFactors Learning Management System (LMS) Administrator to manage, configure, and support the SAP SuccessFactors Learning module. The role will be responsible for administering learning programs, managing user access, maintaining training records, generating reports, and supporting end users to ensure effective learning operations across the organization. The administrator typically manages users, curricula, items, classes, resources, reporting, and learning system configurations.

Key Responsibilities

LMS Administration

- Administer and maintain the SAP SuccessFactors Learning Management System.
- Configure learning items, curricula, programs, certifications, and assignments.
- Manage system settings, workflows, notifications, and learning activities.
- Ensure data accuracy and integrity within the LMS.

User Management

- Create, modify, and deactivate learner and administrator accounts.
- Manage roles, permissions, security domains, and access controls.
- Support user onboarding and training assignments.

Learning Operations

- Schedule and manage instructor-led and virtual training sessions.
- Coordinate class registrations, waitlists, attendance tracking, and completion records.
- Manage training resources, instructors, and facilities.

Reporting & Analytics

- Generate standard and custom LMS reports.
- Monitor learning compliance, certification status, and training completion metrics.
- Provide dashboards and insights to HR, Compliance, and Business stakeholders.





System Support & Troubleshooting

- Investigate and resolve LMS-related issues.
- Support system upgrades, testing, and release management activities.
- Coordinate with SAP support and internal IT teams for issue resolution.

Compliance & Audit Support

- Maintain training records for regulatory and organizational compliance requirements.
- Support internal and external audits by providing training documentation and reports.
- Monitor certification expirations and retraining requirements.

Required Qualifications

- Bachelor's degree in Information Technology, Human Resources, Business Administration, or related field.
- 3-10 years of experience administering SAP SuccessFactors Learning (LMS).
- Robust knowledge of:
- SAP SuccessFactors Learning Module
- Learning Assignments
- Curricula and Certification Management
- Item and Class Management
- User and Role Administration
- Security Domains
- LMS Reporting
- Experience with LMS integrations and data imports/export processes.

Preferred Qualifications

- SAP SuccessFactors Learning Certification.
- Experience with Employee Central integration.
- Knowledge of HR processes, talent management, and compliance training.
- Experience in global learning operations.

Key Skills

- SAP SuccessFactors Learning Administration
- LMS Configuration & Support
- Reporting & Analytics
- User Access Management
- Training Coordination
- Data Management
- Stakeholder Management
- Problem Solving
- Communication Skills

📌 Learning Management System Administrator (Mumbai)
🏢 Tata Consulting Engineers
📍 Mumbai