Location: Kochi, Kerala, IndiaEmployment Type: Full-TimeExperience: 4-6 YearsReports To: ManagementAbout the EmployerOur client is a fast-growing organization operating across multiple business verticals, building and scaling businesses in Healthcare, FMCG, Manufacturing, Retail, Distribution, and other emerging sectors. With a strong focus on operational excellence, innovation, and sustainable growth, the organization is committed to building scalable systems, standardized processes, and a culture of continuous improvement across its diverse portfolio.As part of its growth journey, the organization is seeking a Senior Executive - Process Excellence to drive process optimization, strengthen business systems, and improve operational efficiency across departments and business units.Position SummaryThe Senior Executive - Process Excellence will play a key role in identifying operational inefficiencies, designing scalable processes, developing SOPs, implementing systems, and driving continuous improvement initiatives across the organization.The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work closely with management and cross-functional teams to streamline workflows, improve productivity, and establish best practices that support business growth.Key ResponsibilitiesProcess OptimizationAnalyze existing business processes and identify opportunities for improvement.Design, document, and implement standardized workflows and Standard Operating Procedures (SOPs).Simplify and optimize business processes to improve efficiency, quality,



and productivity.Conduct root cause analysis and recommend sustainable solutions for recurring operational issues.Business Systems & Operational ExcellenceDevelop scalable systems and operational frameworks to support business growth.Drive continuous improvement initiatives across departments and business units.Identify automation opportunities and work with stakeholders to improve business processes.Ensure consistency in operational practices across multiple verticals.Cross-Functional CoordinationWork closely with department heads to understand operational challenges and recommend improvements.Coordinate cross-functional projects focused on operational efficiency and process standardization.Facilitate communication and alignment between business functions.Monitor implementation of process improvements and ensure timely execution.Documentation & GovernanceCreate and maintain SOPs, process maps, workflows, checklists, and operational documentation.Ensure documentation is updated, standardized, and accessible across departments.Support policy development and process governance initiatives.Performance ManagementDevelop and monitor operational KPIs and dashboards.Analyze performance data and identify trends, bottlenecks, and improvement opportunities.Prepare reports and presentations for management highlighting operational performance and improvement initiatives.Project ManagementSupport strategic and operational projects assigned by management.Track project milestones, risks, dependencies,



and deliverables.Ensure projects are completed within agreed timelines and objectives.Experience4-6 years of experience in Process Excellence, Business Operations, Business Process Management, Operational Excellence, Consulting, or Project Management.Proven experience in process optimization, SOP development, workflow design, and operational improvement.Experience working across multiple business functions or industries is preferred.Exposure to ERP systems, workflow automation tools, or business process improvement initiatives is an advantage.Technical SkillsBusiness Process MappingSOP DevelopmentWorkflow Design & OptimizationOperational ExcellenceProcess Improvement MethodologiesRoot Cause AnalysisKPI Development & Performance TrackingProject ManagementMicrosoft Excel & PowerPointERP/CRM SystemsProcess DocumentationBusiness AnalyticsCore CompetenciesProcess OptimizationStructured Problem SolvingAnalytical ThinkingContinuous ImprovementBusiness AcumenStakeholder ManagementCross-Functional CollaborationProject CoordinationCommunication & Presentation SkillsAttention to DetailPlanning & OrganizationAdaptabilityCompensation & BenefitsCompetitive salary based on qualifications and experience.Provident Fund (PF) and statutory perks.Health insurance coverage.Mobile/telephone reimbursement.Performance-based incentives.Learning, certification, and career development opportunities.Why Join?Work directly with the management team on high-impact business initiatives.Drive process transformation across multiple business verticals.Build scalable systems that support long-term organizational growth.Gain exposure to diverse industries and business models.Be part of a dynamic, entrepreneurial organization where your ideas and improvements will have a direct business impact.

📌 Senior Executive – Process Excellence (Kochi, India)
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📍 Kochi