At PineQ Lab Technology, we are looking for empathetic and clear-spoken professionals to join our Non-Emergency Medical Transportation (NEMT) team. In this role, you aren’t just answering phones, but you are ensuring patients get to their life-critical medical appointments on time.Your Impact:As a Customer Support Executive, you will be the bridge between patients and their healthcare providers.Your day-to-day will involve:● Coordinating Care: Handling inbound and outbound calls to schedule and confirm medical rides. ● Problem Solving: Resolving real-time logistics issues for patients and transport partners.● Precise Documentation: Maintaining high-accuracy logs of all interactions in a fast-paced environment.What are we looking for?● Communication: Fluent and clear English (B2/C1 level).● Experience: At least 6+ months in an International BPO environment.● Education: Graduate or undergraduate candidates are welcome.● Mindset:
You are empathetic, patient-focused, and can keep a cool head during high call volumes.The Logistics:● Salary: As per industry standards● Work Week: 5.5 days.● Cabs: During odd hours● Shifts: Rotational. (24*7)● Location: Mansarovar, JaipurBenefits:● Growth: A quick-paced, professional environment with structured career paths.● Purpose: The chance to make a tangible difference in global healthcare access.● Support: Comprehensive professional training to ensure your success.NOTE: Apply only if you are from Jaipur and can join our team within 2 days. Interested? If you are a patient-focused communicator ready to take the next step in your career, we want to hear from you!Apply at:
[email protected]
📌 Customer Support Executive - International Healthcare (Jaipur)
🏢 PineQ Lab Technology
📍 Jaipur