Responsibilities: About the role The Key Account Director owns our most strategic manufacturing accounts, a small portfolio of high-value clients where the relationship operates at Transformation Head and CXO level. This is a deep relationship and growth role: working inside the client's transformation agenda, embedding across their manufacturing footprint, and expanding revenue through new use cases, plants, and divisions.What you will own
- Own a portfolio of 3–5 assigned strategic accounts, P&L; accountability for retention and growth within each
- Build and maintain C-suite and Transformation Head relationships, be the person clients call for strategic questions
- Design account growth plans: new plants, divisions, and use cases; lead quarterly executive business reviews
- Work cross-functionally with Product, Customer Success, and Migration to ensure delivery matches commitment
- Identify risks early — churn signals, competitor activity and manage them proactivelyPersona Profile snapshot
- Qualification: B.Tech preferred; MBA in Sales &Marketing; an advantage
- Experience:



Minimum 10 years in enterprise SaaS; atleast 5 in strategic account management
- Track record: Proven USD 10M+ SaaS revenue inmanufacturing vertical; manufacturing exposure isnon-negotiable at this level
- Relationships: Demonstrated ability to engage andinfluence at CXO and Transformation Head levelWhat positive looks like
- Strategic depth: Thinks in multi-year account plans, notquarterly targets
- Executive presence: Comfortable in a boardroom; credible with a CIO, COO, or CFO
- Commercial acumen: Finds the expansion opportunityin every client conversation
- Reliability: Does what they say — clients trust themmore than their own vendorsKey metrics
- ARR expansion within portfolio (new plants, divisions, use cases)
- Renewal rate and executive relationship score across portfolioKPIs / Success MetricsRevenue growth from key accountsAccount retention ratePipeline coverage (e.G., 3–4X)Customer satisfaction (CSAT/NPS)Deal closure ratePlease share resumes with

📌 Key Account Director (Uttar Pradesh)
🏢 A factory automation company (Funded Startup)
📍 Uttar Pradesh