Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Role Overview** The Technical Business Analyst will support the modernization of the CMdS Next Gen Provider Module, focusing on provider enrollment, validation, revalidation, and end-to-end provider lifecycle management. This role bridges business requirements and technical implementation, ensuring alignment between functional needs, system design, data flows, and integration components across the platform. **Core Qualifications and Responsibilities** · Minimum of 6+ years of experience as a Business Analyst or Technical Business Analyst; experience with MMIS and Provider Module systems is strongly preferred. · Bachelor's degree in Business, Finance, Information Technology, or a related field is required, preferably with exposure to systems or data-driven environments. · Prior experience in product implementation, system enhancement, and application maintenance in complex enterprise environments. · Elicit, analyze, and document business and functional requirements, translating them into clear technical specifications, user stories, use cases, and acceptance criteria. · Define and follow structured requirement management processes, including traceability, documentation standards, and change control. · Collaborate closely with Development, QA, and Architecture teams to clarify requirements, support solution design discussions, and ensure alignment with system architecture and integration patterns.



· Facilitate workshops and working sessions to drive solution alignment and resolve functional and technical ambiguities. · Develop and maintain detailed interface and data mapping documentation, including: o Source-to-target mappings o Data transformation rules o Business logic and validations o Interface/API specifications · Analyze and document system integrations, including REST/SOAP APIs, batch interfaces, and third-party system interactions. · Partner with development teams throughout the SDLC to support implementation, clarify requirements, and ensure correct interpretation of functional and technical specifications. · Support testing activities including: o Validation of test scenarios and test cases o Support for SIT and UAT cycles o Review of test data and expected results · Collaborate with UI/UX, Architecture, and Product teams to define screen flows, system behavior, and platform requirements that support end-to-end functionality. · Conduct demos at key milestones, capture stakeholder feedback, and ensure timely closure of action items. · Develop and deliver training materials and conduct training sessions for client and end users as required. · Demonstrate strong communication skills and ability to manage multiple priorities across client, vendor, and internal teams in a fast-paced workplace. **Technical Skills and Tools** · Strong working knowledge of SQL for data analysis, validation, and troubleshooting. · Understanding of APIs (REST/SOAP), JSON/XML, and system integration concepts. · Knowledge of data flows, data mapping, and basic data modeling concepts.



· Exposure to scripting or programming languages such as JavaScript is preferred. · Experience with tools such as JIRA and Azure DevOps for requirements and backlog management. · Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Visio). · Strong understanding of Agile methodologies and Software Development Life Cycle (SDLC). **Preferred Attributes** · Experience working in large-scale government healthcare systems, preferably MMIS environments. · Strong analytical, problem-solving, and documentation skills with attention to detail. · Ability to work effectively in multi-vendor, cross-functional delivery environments. · Experience supporting cloud-based or modern enterprise platform implementations is a plus. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

📌 Technical Business Analysis Engineer III (Bengaluru)
🏢 Conduent
📍 Bengaluru