Customer Service Associate (Voice Process) (Hyderabad)

Customer Service Associate (Voice Process) (Hyderabad)

09 Aug
|
Cognizant Technology Solutions India
|
Hyderabad

09 Aug

Cognizant Technology Solutions India

Hyderabad

Role: Customer Service Associate (Voice Process)

Position: Process Executive

Location: Hyderabad (Work from Office)

CTC: 3 LPA

Eligibility: Any Graduate (Freshers Only)

Requirements:

Excellent communication skills in English & Hindi

Customer-focused mindset and robust interpersonal skills

Willingness to work in 24/7 rotational shifts

Immediate joiners preferred

Mandatory Skill: Proficiency in Hindi

Selection Process:

1️⃣ HR Screening Round

2️⃣ AMCAT Module 2

- English Comprehension (EC): 34+
- Language Ability (LA): 31+

3️⃣ Versant Voice Assessment

- 55 & Above

4️⃣ Voice & Accent Assessment

- 6 & Above

5️⃣ Operations Interview

- Scheduled only after clearing AMCAT, Versant & V&A;

Skills: Bpo, Voice Process Executive, Outbound Calling, Customer Support, Customer Service Associate, Voice Process, Contact Center, Voice support, Call Center, Process Executive, Inbound Calling, Customer Service

Experience: 2.00-5.00 Years

📌 Customer Service Associate (Voice Process) (Hyderabad)
🏢 Cognizant Technology Solutions India
📍 Hyderabad

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service associate (voice process) (hyderabad) / hyderabad

Subscribe to this job alert:

Get the latest job offers by email for: customer service associate (voice process) (hyderabad) / hyderabad