Specific Job Duties/Responsibilities:

- Perform assigned RCM activities including charge posting, payment posting, AR follow-ups, and patient statement processing.

- Achieve daily production targets consistently, with a focus on accuracy and timeliness.

- Maintain quality standards (>98% accuracy) while minimizing errors and rework.

- Ensure SLA adherence of >95% across client deliverables.

- Assist in correcting and resubmitting errors identified during audits or quality checks.

- Update task trackers and report daily status to Team Lead/Sr. Executive.

- Collaborate with the team to resolve AR and charge clarifications.

- Learn and adhere to PMS workflows (IMS/eCW/MicroMD) and SOPs.

- Maintain compliance with HIPAA, ISMS, and QMS standards.

- Participate in training and actively apply process updates in daily work.

Requirements

Required Skills:

- Valuable communication and problem-solving skills

- Proficiency in MS Office (Excel, Outlook)

- Strong attention to detail with focus on accuracy

- Willingness to learn PMS tools (IMS/eCW/MicroMD) and adapt quickly to updates

📌 Executive (Tiruchirappalli)
🏢 Important Group
📍 Tiruchirappalli