Front Office Executive (FOE)Department: Front Office

Location: Tunga International Hotel

Job SummaryWe are looking for a professional and customer-focused Front Office Executive to manage front desk operations and ensure an excellent guest experience. The ideal candidate should have strong communication skills, a pleasant personality, and the ability to handle guest requests efficiently.

- Key ResponsibilitiesWelcome guests and manage check-in/check-out procedures.
- Handle room reservations, enquiries, and guest requests.
- Answer telephone calls and provide accurate information.
- Process guest payments and maintain billing records.
- Coordinate with Housekeeping and other departments for smooth operations.
- Resolve guest complaints professionally and escalate when required.




- Maintain front desk records and ensure accurate data entry in the PMS.
- Follow hotel SOPs, grooming standards, and service policies.
- Qualifications & SkillsGraduate or Diploma in Hotel Management or any relevant field.
- 1–2 years of experience in hotel front office operations (freshers with excellent communication skills may also apply).
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with hotel PMS is preferred.
- Willingness to work rotational shifts, weekends, and holidays.
- Qualified appearance with a positive and service-oriented attitude.

📌 Front Office Executive (Mumbai)
🏢 The Regenza by Tunga
📍 Mumbai